GENERAL INFORMATION

ABOUT US

We moved!
Carriage House Paper in Brooklyn, New York, USA

245 Kent Ave.
Brooklyn, NY, 11211
Tel/Fax: 718-599-PULP (7857)
Orders: 800-669-8781
E-mail: info@carriagehousepaper.com
Website: carriagehousepaper.com
Hours: Mon-Fri 9:30 am -5:30 pm

Carriage House Paper is excited about its move in July 2007 to a great space in the Williamsburg section of Brooklyn.

The new space now houses our showroom for handmade paper, papermaking supplies and equipment and is our major teaching and papermaking facility.

Shannon Brock, art director of Carriage House Paper, maintains the active papermaking studio, called Gaptoothed Studio and continues to collaborate with Carriage House Paper. Donna Koretsky continues to use the paper studio on Guernsey St., at the former location.

An added feature to the new space is an exciting display of traditional papermaking from remote parts of the world, on loan from the Museum of International Paper History in Brookline, Massachusetts. The current exhibition is “Before Paper” and the exhibitions will change annually.

We encourage papermakers and artists to visit our paper studio, paper showroom, and museum exhibition (by appointment). Business hours for telephone and mail orders are Monday through Friday, from 9:30 am to 5:30 pm (EST). Supplies may be picked up here during our regular business hours, but please telephone first.

Staff

Donna Koretsky, co-founder of Carriage House; BA in Art, University of California/Santa Cruz, 1980. Donna has done field research in papermaking techniques in Japan, Korea, Nepal, Burma, Thailand, Vietnam, Indonesia, and throughout Europe. She has a background in sculpture and letterpress printing. Her sculptural works have been exhibited internationally, and are in many private collections.

 

Shannon Brock, Art Director of Carriage House Paper; BFA, Kansas City Art Institute, papermaker and artist. She has taught papermaking at Montclair State University, BookWorks in Asheville, NC and throughout the east coast. Her pulp paintings and sculptural work has been
exhibited nationally.

 



HOW TO ORDER

 
Telephone orders: We accept telephone orders from 9:30 a.m. to 5:30 p.m., Eastern Standard Time, Monday through Friday. Tel: 1-800-669-8781

Mail orders: fill in and mail the Order Form (or email your order to infor@carriagehousepaper.com).

Purchase orders: We accept purchase orders from recognized institutions. You may phone in a purchase order, but it must be followed by a written order. Be sure to have a purchase order number ready if you telephone. Indicate on purchase orders that supplies are sent F.O.B. Brooklyn, NY, or write in an estimate.

Fax orders: You may fax us your order at any time. Fax: 1-718-599-7857

Pick-up of orders at our studio: If you wish to pick up materials or equipment at any of our locations, an appointment must be made in advance.

Terms/Conditions
Payment may be made by Master Card or VISA; or by personal check (in U.S. funds only). On purchase of equipment, we allow credit card payment for the initial deposit only. Call us for details. There is a $20. fee for returned checks. We do not send COD. If you already have an account with us, we can bill you for the shipment. If you would like to set up an account with us, please send us 2 trade references. Terms of payment are net 30. There is a finance charge of 1.5% per month on overdue balances.

Please make checks payable to Carriage House Paper and mail to:

Carriage House Paper,
245 Kent Avenue
Brooklyn, NY 11211

We are required by law to add 8.375% New York sales tax to orders shipped within the state, and to orders picked up at our studio. The law requires payment of tax on the entire order, including shipping. If you are tax exempt, please submit your certificate for our files.

Prices may change before we have a chance to update the website and cataloge, so please confirm all prices before ordering.

Warranties
In general, equipment that we sell has a one-year warranty against defects in manufacture. This includes motors and hydraulic jacks, as well as other mechanical components. We do not offer any guarantee concerning usage or results of the materials listed in this catalog. We sell only materials that we ourselves have used and found very satisfactory. Under no circumstances are we liable for any loss, damage or expenses of any kind arising out of the use or inability to use our products.

Damages in Shipment
Orders are packed with great care. If anything is damaged or missing, contact us immediately, and keep all boxes and packing materials for inspection.

Returns
For materials returned to us within 45 days of purchase, there is a 15% re-stocking charge, and the customer must pay the return shipping. No returns are allowed for custom-made equipment, paper, or for beaten (wet) pulp.

Safety
Please note that pigments and other additives have their own particular safety precautions. We do not knowingly use any hazardous materials, and we have safety data sheets covering all of these supplies. Although none of these materials is considered toxic, some may be irritants; or someone may have a personal sensitivity to them. Therefore, appropriate precautions should be taken when using any of these pigments, chemicals or adhesives. If you wish to have a safety data sheet for a specific material you are ordering, please request this with your order. If you would like a complete set of all our safety data sheets, the cost is $20.00.

Technical Assistance
If you have questions or problems, we are very pleased to offer technical assistance. Telephoning us is the quickest way to get answers to your questions. If you wish to speak specifically with Elaine Koretsky, you may call her at the Carriage House in Brookline, (tel: 617-232-1636), and she often may be reached there in the evening or weekends as well as regular business hours.

Orders from Foreign Countries

Prices are quoted in U.S. funds. All foreign orders must be prepaid unless you have set up an account with us. Orders from foreign countries can be paid by bank wire in U.S. dollars, or preferably by Master Card or Visa. Remember to include the credit card number and expiration date.

Foreign shipments are usually sent airmail by TNT. They are generally reliable and fast, however rates can vary enormously. It is best to call, email, or fax us for a price quote.




SHIPPING INFORMATION

We ship by United Parcel Service. Please include a complete street address with your order. The following shipping costs are estimates. If you are ordering by mail, use this is a guide, and we shall adjust the amount of money you send with your order, either by sending more material or a refund. Please allow sufficient payment for shipping charges, so that your order does not get delayed. If you order by Master Card or Visa, or on open account, postage or shipping will be added to your invoice - you do not have to figure it out.

The minimum charge (which includes postage, packing, handling and insurance), and covers up to 5 lbs. of materials, is the following:

$7.00 to New England, NJ, NY, MD, DE, DC and eastern PA, plus .45 for each pound over 5 lbs.
$8.00 to the mid-west, south-east, western PA, plus .45 for each pound over 5 lbs.
$10.00 to TX and all points from the Rocky Mts. west, plus .65 for each pound over 5 lbs.

Hawaii and Alaska: Please call us for an accurate price quote.

Canada: Please call for accurate price quote as prices fluctuate even within a province. We ship using UPS ground service, which now covers all of Canada.

Other countries: See "Orders from Foreign Countries" above.

Note: To figure the shipping weights of the pigments, sizing and retention agent, use 8 oz. = 1 lb., 1 qt. = 3 lbs., 1 pint = 2 lbs. and 1 gal. = 12 lbs. This allows for the weight of the packing materials:

Shipping Charges when only ordering Books and Videos:

In the U.S. - up to 2 lbs: $4.50; up to 3 lbs: $5.75 ; up to 4 lbs: $6.75 ; up to 5 lbs: $8.25. Over 5 lbs, use shipping chart above. Books to Alaska and Hawaii will be sent by the post office-priority mail.

In Canada - up to 2 lbs: $6.60 , plus $2.00 for each additional pound. Sent by US post office- airmail printed matter. When ordering books along with other supplies, please refer to the shipping wgt. of each book, and add in this weight.




Instruction Sheets

Download the directions for use of:

Aardvark Colors

Aardvark Luster Pigments

Bark Fibers or Other Plant Materials

Calcium Carbonate

Coagulant

Flame Retardant

Formation Aid

Gelatin Sizing

Kaolin Clay

Methyl Cellulose

Heat Shrinking Screening

Retention Agent

Retention Aid Powder

Sizing

Stencil & Watermarking Sheets